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5 Keys to Enterprise Social Software Implementation Success

5 Keys to Enterprise Social Software Implementation Success

Proud of their superior planning I like the way Charlene Li of Altimeter Group said it : “Most companies approach enterprise social networks as a technology deployment and fail to understand that the new relationships  created by enterprise social networks are the source for value creation.” In other words, […]

3.  Develop measurable goals. A recent Altimeter report points out that more than 50% of U.S. adults use an enterprise social network on a daily basis, but some organizations struggle to keep engagement on the network. Setting goals tied to both social network use and measurable business outcomes is critical for getting the most out of your network. Altimeter suggests that your social networking goals involve the following:

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5 Tips for Improving Employee Engagement

5 Tips for Improving Employee Engagement

EmployeeEngagement Employee engagement can improve a variety of business metrics, including mission critical ones such as revenue growth and customer satisfaction. A recent  Hay Group study shows that high levels of employee engagement can increase revenue growth by 250%. Benefits to the bottom line are also compelling. According to […]

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Make Social Technology Count In Your Workplace

Make Social Technology Count In Your Workplace

A friend, who was involved in developing early word processing systems (imagine a world without Microsoft Microsoft Office or Open Office), was recently talking about the productivity-improvement claims made by fans of word processing. I’m like WHAT decade are we in? Smiles. I’m GASPing for air. By moving offices […]

By moving offices and workers away from typewriters, Dictaphone machines and stenography, businesses were supposed to see huge productivity gains. Employees would be empowered and secretaries (try finding a few of those today-know what I mean?) would have time to work on projects of higher value to companies. There would be no reliance on White-out, steno pads or other mostly-dead products and everyone would be freed from the drudgery of office work. The payoff for companies and leaders? The holy trinity of time-savings, cost-reduction and ROI!

Not surprisingly, McKinsey sees a large percentage of the value of social tech coming from two sources: improved communications and collaboration.These benefits will be realized internally, as employees collaborate, and externally, as consumers interact with brands.

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The Gap Between Social Media and Business Impact: Introducing the 6 stages of social business transformation

The Gap Between Social Media and Business Impact: Introducing the 6 stages of social business transformation

In business, social media is becoming a lot like email: every company has it. But, unlike email, organizations haven’t mastered how to effectively communicate through the likes of Facebook or the tweets of Twitter. Over the last several years, businesses have increased the pace of adopting social media strategies […]