Will UC Dealers Exist in a Cloudy World?

Disruption of channels in a connected world is hardly rare. Travel agents were double-punched with online booking systems and e-tickets (eliminating the need for their specialized printers). Bookstores that survived the superstores are losing the battle to online retailers. The Internet initially offered communications VARs opportunity, but then came the squeeze from out-of-state dealers, centralized deployments, and cloud providers. The cloud represents the biggest threat to the traditional channel, and at the most risk […]

UCC: We Are At The Strategic Inflection Point

Introduction A post written by my colleague Marty Parker earlier this month discusses the idea of carving up your PBX ( How to Carve PBX ). In his post, Marty refers to Andy Grove’s (former CEO of Intel) famous book, Only The Paranoid Survive: How To Exploit The Crisis Points That Challenge Every Company . Throughout his book, Andy refers to a “strategic inflection point.” I believe, beyond a shadow of a doubt, that we […]

Avaya cozies up to developers

Avaya cozies up to developers

Avaya is making it easier to drop its unified communications capabilities into business applications, removing a layer of complexity that may be holding developers back from writing communications-enabled apps for businesses. The company is announcing Avaya Aura Collaboration Environment, which is made up of both a set of developer […]