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TDWI The Data Warehousing Institute
Performance Management Strategies: Understanding KPIs By Wayne W. Eckerson KPI Components Metrics versus KPIs. The term metric refers to measurements of business activity. But in a performance management system, we want to do more than just measure business activity; we want to measure performance aligned with business strategy. To […]
Key Performance Indicators (KPIs) – What They Are And What They Do
Few organisations really monitor their true key performance indicators (KPIs) and few have explored what a KPI actually is. This article answers three fundamental questions: 1. What is a KPI? 2. What are the characteristics of KPIs? 3. What are the different types of performance measure? 1. What is […]