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Laura M. Martin

Laura M. Martin

Analytical Creative – Data driven insights and creative solutions to improve customer experience and goal realization

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Tag: Mastery

Posted on October 31, 2013

Collaboration Tools – A Strategic Approach to Drive Business Value

Collaboration Tools – A Strategic Approach to Drive Business Value

collaboration We’ve seen an explosion in the use of social networking by individuals in their role as consumers. However, many organizations are just starting to address employee collaboration at work. Many organizations that have started this journey are struggling to drive adoption of the collaboration tools or measure the […]

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Posted on October 28, 2013

UC&C: Company Employees Require Better Training to Integrate the New Tools | L’Atelier: Disruptive innovation

UC&C: Company Employees Require Better Training to Integrate the New Tools | L'Atelier: Disruptive innovation

Investment in new communication and collaboration tools is on the rise, but companies still need to make more effort to train and guide their employees not only in how but when to use them. Organisations too often forget the human factor when they implement ‘Unified Communication and Collaboration’ (UC&C) […]

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Posted on October 17, 2013

IT Has To Deliver Great Tools — and Teach People to Use Them

IT Has To Deliver Great Tools — and Teach People to Use Them

In a workplace that is increasingly collaborative and knowledge-intensive, many CIOs plan to create value by delivering these capabilities effectively. No wonder collaboration and analysis tools make up the single largest category of IT project spend. But much of this value is being lost because employees lack the skills […]

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