Analytical Creative – Data driven insights and creative solutions to improve customer experience and goal realization
What happens when the tools and technologies we use every day become mainstream parts of the business world? What happens when we stop leading separate “consumer” and “professional” lives when it comes to technology stacks ? The result is a dramatic change in the products we use at work […]
Change management theories and how well they are implemented can be the ultimate driving factor of success in the organizational change. There are many models and theories, and each one has potential benefits or weaknesses for each organization. The following are a mere few that have demonstrated success in […]
Binkington Industries is preparing itself to gain a foothold in the baby product market in the short-term. As a niche company, we will be looking to add new products over the long-term and be prepared for the changes that come from implementing a new process and a new product. […]
I was recently reflecting on my personal experience as a knowledge management consultant in deploying enterprise and business collaborations solutions over the past several years. I’ve seen various buzz-words and labels come and go, and witnessed the morphing of Enterprise Content, Document and Records Management Systems ( ECM’s […]
One of the most common challenges I see with organizations that deploy collaborative platforms and technologies is the employee adoption rate. In other words, many employees don’t use the tools or there is a spike in adoption which quickly falls a month or so after deployment. Occasionally I see some […]
Work is clearly evolving which means that we are seeing new technologies and behaviors enter our organizations. These new behaviors and technologies are largely being fueled by the consumer web and now organizations are struggling to adapt. Over the past few months I explored the Five Trends Shaping The […]
Enterprise Social Networks: A Guided Tour (click image for larger view and for slideshow) One of the great challenges of introducing new collaboration technologies is often said to be adoption–getting people to use the technology productively in their work. Andrew Carusone of Lowe’s Home Improvement thinks the focus on […]
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As for demonstrating the value of social collaboration to company leaders, showing great adoption numbers isn’t the way to get that done. What do they care that you’ve got more people blogging, tagging, and commenting? Finding the right way to impress those people is about as hard as “playing poker with someone who has got the cards facing the other way,” he said. “Ask them what’s on their quarterly review or on their annual review.” In other words, find out what numbers they have to move to impress their boss, or their board, or the shareholders. Find out what you can do to contribute toward that goal.
by Rosabeth Moss Kanter | 12:00 PM September 25, 2012 Leadership is about change, but what is a leader to do when faced with ubiquitous resistance? Resistance to change manifests itself in many ways, from foot-dragging and inertia to petty sabotage to outright rebellions. The best tool for leaders of […]
20130417_41 by Ron Ashkenas | 10:00 AM April 16, 2013 As a recognized discipline, change management has been in existence for over half a century. Yet despite the huge investment that companies have made in tools, training, and thousands of books ( over 83,000 on Amazon ), most studies still […]