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At the end of 2013, TSIA published a book titled B4B: How Technology and Big Data Are Reinventing the Customer-Supplier Relationship. The book overviews several trends that are impacting the business models of technology companies. In his opening keynote, TSIA executive director Thomas Lah will go over tactics service organizations are currently employing to navigate these significant industry changes.
My July piece on the Underrated need for independent consultants proved to be a rock in more shoes than I expected. The comment thread aired out the issues and then some, but also left me wondering, ‘Where do we […]
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10. SI delivery models need to change. We really haven’t seen the same ingenuity on the services side of the enterprise that we have on the software side via cloud/mobile/analytics. If existing consultancies don’t roll out of the options of virtual consultants, on-demand experts, and Consulting as a Service, upstarts will.